How to Updating iOS device
iTunes can update your device to the latest available iOS software. An update doesn’t affect your user content or settings. iTunes creates a backup of your iOS device and then performs the update. Follow these steps to update your device:
- Verify that you are using the latest version of iTunes before attempting to update.
- Connect your iOS device to your computer.
- Select your iOS device when it appears in iTunes under Devices.
- Select the Summary tab.
- Click “Check for Update”:
Restoring your iOS device
Try restoring the iOS device if backing up and erasing all content and settings doesn’t resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
- Verify that you are using the latest version of iTunes before attempting to update.
- Connect your device to your computer.
- Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
- Select the Summary tab.
- Select the Restore option.
- When prompted to back up your settings before restoring, select the Back Up option (see in the image below). If you have just backed up the device, it is not necessary to create another.
- Select the Restore option when iTunes prompts you (as long as you’ve backed up, you should not have to worry about restoring your iOS device).
- When the restore process has completed, the device restarts and displays the Apple logo while starting up:
After a restore, the iOS device displays the “Connect to iTunes” screen. For updating to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of iOS, keep your device connected until the “Connect to iTunes” screen goes away or you see “iPhone is activated.”
- The final step is to restore your device from a previous backup.
If restoring with the most recent version of iTunes does not work, see iOS: Resolving update and restore alert messages.
Restoring your new iPhone, iPad, or iPod touch from a previous backup
If you upgrade or otherwise replace your device with a newer device, you may be able to restore the previous backup to the new device. For upgrading from the original iPhone to iPhone 3G, see these instructions. You can upgrade one device with the backup from a different type of device; most settings will transfer to the new device.
Note: During the process of restoring your old backup to a new device, you may see the iTunes progress bar pause. If this occurs, please allow for additional time for the upgrade to complete.
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